Operations Coordinator at KIPP Northeast Denver Leadership Academy

*This role is temporary and will serve from November 2024 through March 2025.

About the Operations Coordinator Position: The operations coordinator will be responsible for managing the front office of the school and supporting the school staff. The operations coordinator will be the first point of contact for all students, families, staff and visitors. This individual will assist in the implementation and maintenance of clear operational systems and work seamlessly with the Assistant Principal of Operations to make sure the operational goals and priorities set at the school level are consistently maintained. The operations coordinator will work with the school leadership team to complete all operational responsibilities. This is a full-time, administrative, non-exempt position based in the school. The operations coordinator will report directly to the Assistant Principal of Operations. 

About KIPP: Together with families and communities, KIPP creates joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world. KIPP is a national network of tuition-free, public charter schools open to all students. There are 255 college-preparatory KIPP schools in 20 states and the District of Columbia, serving more than 100,000 students. Nationally, KIPP students are graduating four-year colleges at three times the national average for low-income students. 

Who we are: KIPP Colorado Public Schools is a network of six free college-preparatory public charter schools open to all students. Our 350-person staff educates 2,600 students from ECE to 12th grade. At KIPP Colorado, we partner with our KIPPsters, educators, families and communities to ensure that we are all united around the goal of a choice-filled future for our KIPPsters. Our KIPP Forward Team supports our 1,000+ high school Alumni as they create their own paths. Our core values of excellence, belonging, belief, advocacy and courage are central to who we are and how we operate at all levels of our organization.

What we do: We believe in the unique gifts and brilliance of every student. We believe in setting a high bar for joy and academic excellence to ensure the infinite possibilities our students have before them become a reality. We aspire to create and reinforce a culture of achievement, belonging and support. We know that every student is different and we personalize learning based on a student's needs, skills, and interests.

Professional Responsibilities 

• Believe deeply in the mission, values, and Race, Inclusion, Diversity, and Equity (RIDE) commitments of KIPP Colorado Schools and that all children can and will learn 
• Assume personal responsibility for student achievement 
• Read, internalize, and adhere to the KIPP Colorado Policies and Procedures manual and guidelines
• Provide an active presence, strategic supervision, and intentional monitoring to ensure student safety and engagement in rigorous learning (regardless of my role and its proximity to students)
• Take ownership for the development of your craft (meet 1x/1-2 weeks with a manager, implement feedback, engage in active practice, etc.)
• Commit to being prepared. Such as: internalizing and preparing for lessons; preparing for O3s/coaching, preparing for meetings, coaching, PD, etc. 
• Meet professional obligations including and not limited to meeting deadlines and honoring schedules 
• Consistently leverage existing professional tools, including but not limited to Google Suite (google documents, etc.) and Microsoft Suite (including but not limited to your KIPP Colorado email, Teams chat / meetings, Teams phone, and Microsoft outlook) 
• Maintain strong attendance each day and be on time to all responsibilities
• Collaborate with colleagues and seek feedback in the spirit of continuous improvement 
• Reflect on professional practices to meet individual professional development goals 
• Actively participate in professional development, grade level, and department meetings
• Actively engage and implement in all school-wide and Org wide professional development
• Serve as a positive, contributing member of a grade team or functional team, collaborating with colleagues to tackle common challenges and implement org and grade-wide initiatives
• Share candid, solutions-oriented feedback with peers and leadership on a regular basis, assuring that feedback is shared directly with the intended recipient. Ensure that feedback is focused on improving outcomes and experiences for students
• Assist with both student and staff recruitment and engagement- including events, home visits, calls home, and other determined and related requirements
• Know that you role, professional development, org wide meetings, etc. may require you to travel around Denver to other KIPP Campuses, our Home Office, or other KIPP or PD events 
• Assist with other duties as assigned (such as but not limited to, lunch duty, arrival/dismissal duty, bathroom duty, school support duties, etc.) 

Front Office and Daily Operations

• Assist Assistant Principal of Operations to manage and oversee the school’s physical condition and operational needs
• Uphold KIPP mission, vision, values and expectations with students and families
• Support with vision for operational excellence at the school, including working to ensure a welcoming and beautiful office and hallway environment
• Work in conjunction with Assistant Principal of Operations to support and implement main office policies and guidelines, including appropriate visitor/tardy/sign-out procedures
• Support with the system for ensuring functionality of copiers and printers
• Assist in making sure technology is fully functional and available. Work to support day-to-day technology needs at the school
• Supervise daily student lunch, arrival, and dismissal
• Support Assistant Principal of Operations in creating and managing coverage schedules when staff members are unavailable
• Coordinate campus transportation requests under the direction of the Assistant Principal of Operations
• Maintain school staff roster
• Manage substitute requests and check-in

Purchasing

• Maintain inventory for uniforms and office and staff supplies, organize uniforms sales
• Process and monitor all uniform orders from families with support from the Dean of Operations
• Support Dean of Operations in inventory, tracking and distribution of weekly orders

 Financial Operations

• Manage cash handling
• Complete bi-monthly deposits with documentation
• Support school leadership in completing monthly credit card reports
• Complete weekly accounts payable reports
• Be the liaison with regional financial people and systems 

Compliance and Safety

• Attend first aid training and perform first aid as needed
• Assist in the storing and administering of medicine to the students as prescribed by their doctor or certified district nurse
• Coordinate with school facilities staff to ensure all bathroom and facilities are in good working order

Attendance and Compliance

• Manage the system for attendance recording, incentivizing, and weekly goals, targets and priorities 
• Support with inputting student information and schedules in Infinite Campus
• Coordinate FRL application completion annually
• Assist in front office systems, including tardies, late pick-ups, dismissal changes, etc.
• Coordinate daily attendance taking, check records, and support with student file submission
• Help ensure that all information in the student information systems is accurate at all times
• Coordinate the exit process of students from the school and report that information to DPS and KIPP Foundation as needed 

Enrollment

• Manage all incoming applications and enrollment paperwork for new and returning students 
• Coordinate with DPS Choice and Enrollment to manage seat offers and acceptances
• Monitor and update enrollment tracking systems for both KIPP CO and DPS 
• Assist in student recruitment activities and coordinating orientation meetings for new students
• Participate in the yearly registration process during the summer for each school

Student Records

• Manage paperwork for electronic records, birth certificates, etc.
• Support in updating student files when needed

 Communications

• Address all office communications, including incoming calls, faxes, files, mail, and deliveries
• Assist the AP of Operations in staff translation requests, student health needs, and in performing student pull-outs and student communications
• Correspond regularly with families regarding school policies, trips, events, and milestones
• Assist in the preparation of all parent communications, including letters and phone calls

Role Level Specifics, Scope of Work, and Level of Responsibility

• For more about how you’ll lead at this level, please visit the KIPP Colorado Role Levels Matrix (this is an internal document, only)

About the skills and qualifications you will bring to this role: 

• High school diploma (required)
• Bachelor’s degree (preferred)
• Bilingual (English & Spanish) (strongly preferred)
• At least 1-3 years of relevant and aligned experience (required)
• A full understanding and Commitment to an Exceptional Student Experience (more about that HERE) (required) 
• Track record of providing outstanding customer service (required) 
• Flexibility 
• Ability to manage data and communication through various Google and Outlook platform

• Outstanding organizational skills and high attention to detail; outstanding written and oral communication skills
• Ability to manage the ambiguity and multiple priorities inherent in an entrepreneurial environment
• Proactive problem solver who demonstrates initiative and teamwork
• Strong work ethic coupled with an enthusiastic and passionate approach to one’s work

• Multi-faceted, multi-skilled, resourceful and willing to do whatever it takes to help the school reach a level of academic excellence
• High level of detail orientation and sound excellent organizational skills
• Strong communication, feedback and facilitation skills
• Strong analytical and problem-solving skills
• Articulate, professional demeanor with strong self-confidence and initiative
• Entrepreneurial mindset, with the creativity and versatility to work productively in a fast-paced environment
• Demonstrated ability to work in a fast-paced, high-energy environment with a proven ability to meet and complete multiple deadlines and tasks with meticulous attention to detail
• Strong interpersonal skills, with the ability to develop productive working relationships with stakeholders across functional and organizational lines
• Passionate commitment to KIPP Colorado mission and to high standards of excellence

Compensation & Benefits

Employee retention and satisfaction is imperative for KIPP Colorado. We seek to provide competitive compensation and benefits including the following:

• Competitive Market Salary: Starting salary for this role begins at $61,200 and is commensurate with experience
  • Please submit a comprehensive resume to assure all your experience is accounted for! Tip: We don't care if your resume is more than one page, we are eager to see and compensate you for all of your experience and accomplishments
• Excellent Healthcare Plan: 100% of employee-only monthly premium paid by KIPP Colorado and options for family enrollment and coverage, through United Healthcare 

• Time Off !!!: More than 6 weeks of annual vacation and Paid Time Off (PTO) 
  • Based on hire date, employees are eligible for up to 8 days of Paid Time Off (PTO) 
  • All employees receive summer break through an organization-wide closure, based on work location and position
  • Access to parental and medical leave: includes 6 weeks paid and 6 weeks unpaid for a total of 12 weeks (after your first year)

• Career Trajectory: Access to opportunity to move up, across schools, and grow your career during weekly coaching sessions to refine your craft 

• Mental Health Care: Immediate and ongoing access to mental health support through our Employee Assistance Program

• Technology & Access: Equipment provided: laptop & phone 

• Retirement Planning: Participation in the Colorado PERA retirement program, including a PERA 401k option
• Move to Join Us: Relocation reimbursement (when applicable)
• Additional Pay: Most schools offer various stipend opportunities
• Other Insurance Options: 
  • Wellness reimbursement
  • Voluntary employee, spousal, and child life insurance
  • Voluntary long term disability insurance
  • Voluntary short term disability insurance
  • Optional Basic Life and AD&D Insurance

• Additional Information: For more information, you can view our benefits FAQ here 

 
KIPP Colorado Schools is dedicated to equal employment opportunities and fair labor practices. KIPP Colorado Schools, KIPP Denver Collegiate High School, KIPP Northeast Denver Middle School, KIPP Northeast Elementary, KIPP Northeast Denver Leadership Academy, KIPP Sunshine Peak Academy and KIPP Sunshine Peak Elementary provide equal employment opportunities to all individuals based on job-related qualifications, and the ability to perform a job without regard to race, color, gender, gender identity, gender expression, religious creed, marital status, age, national origin, ancestry, genetic information, legally protected medical condition, veteran status, sexual orientation, or on any other basis made unlawful by federal, state or local laws. It is our policy to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.